Payment, Delivery and Returns

PAYMENT
At present I can only accept payment via Paypal. I reserve the right to refuse delivery to unconfirmed or unverified PayPal addresses. We do not accept PayPal e-cheques because experience shows this form of payment to be slow (sometimes taking up to 3 weeks) and this will delay despatch of your order.

PACKAGING
Each piece of jewellery is presented in a pretty organza jewellery pouch.

SHIPPING
Your order will be sent by registered post and I aim to despatch within 24hours. I will contact you if there is going to be a delay. In the event that you have chosen an item that is already sold, I will notify you and offer you the opportunity to make a substitution. If you do not want a substitution I will of course refund the full cost of your order. UK shipping cost is currently a flat rate of £3.00 & will be added during check out at the Paypal page. For International rates please email me.

RETURNS
I hope that you will be delighted with your purchase of Jenni Rogers Jewellery. Each item will be checked prior to packaging & should arrive in perfect condition. However if you discover a manufacturing fault or you are not happy with your purchase you can return the item to me within 7 days for exchange or refund. The item must be unworn, in it's original packaging & returned by registered post at your expense.